Nola Kulig
Kulig Financial Advisors
Longmeadow, MA, 01116 USA
413-565-2839
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Steps to Take Following the Equifax Breach

November 1st, 2017

Note: this article was sent last month to clients immediately following the Equifax data breach.

This month’s post concerns steps to take following the Equifax breach. There is lots of information in the public domain (here is one at http://www.marketwatch.com/story/are-you-one-of-the-143-million-customers-in-the-equifax-data-breach-do-this-now-2017-09-08), but you might find some of it conflicting. Also, if you have followed some of the steps in the preceding article, the Equifax website has been frustrating for millions.

I can speak to these steps having been impacted by the Blue Cross/Blue Shield data breach some time ago! So far, no identity fraud has been detected, although I think about it with every transaction I make.

Step 1: Assume you are impacted

Equifax has been very cagey about stating whether consumers have been impacted by the breach. If you go to https://www.equifaxsecurity2017.com/potential-impact/ and enter your information, you may get a message that says you “may” be impacted. They announced at one point they would be contacting those impacted by e-mail. I know we have received nothing, have you?

Given the size of Equifax’s business in the credit reporting industry, you should assume you are impacted. So then what?

Step 2: Freeze your Credit

Contact the three major credit reporting agencies and freeze your credit. This means that you are sealing your credit reports; the company provides you with a PIN that only you know, which you can use to “unfreeze” your credit for legitimate inquiries on your credit. This means that even if crooks get your information, they cannot open new credit in your name.

You can do this online (assuming you have good computer security set up) or by phone. Clark Howard, who is a debt expert has a good guide to freezing credit at all three agencies. It can be found at http://clark.com/personal-finance-credit/credit-freeze-and-thaw-guide/.

Step 4: Use a Credit Monitoring Service

There are many available, including at the credit reporting agencies. Equifax is offering one for free to those impacted by the breach, but when I tried the link at their website, I got a message saying I would have to wait until September 14th (this was on the 9th). Since I already have another service, I am not pursuing theirs.

(Equifax also has a statement regarding the monitoring service that clients using it waive their rights to a class action suit; some commentary points out that this applies to the monitoring service, rather than the breach itself. But waiving rights to either is not good.)

If you do not already have a service, I recommend you not wait. Also, you may not feel so good about letting the company who had the breach do the monitoring.

Instead, you may want to use https://www.creditkarma.com/, which is also free and provides credit reports, which by the way, you should probably check.

Step 5: Beware Phishing Messages and Phone Calls

Once someone has your information, you may be a particular target for scams via e-mail and by phone. When e-mail arrives concerning something financial, be sure to contact the entity directly, rather than by clicking on a link provided in the message. Look for misspellings and grammatical mistakes, which can be an indication of a fraudulent message. Do not answer the phone for numbers you do not recognize, and carefully evaluate any voicemails you receive.

Step 6: Go to the Social Security Website and Establish 2-Step Authentication

The website is www.ssa.gov. I think it is self-explanatory why you would want to do this one.

Step 7: Use 2-Step Authentication at Any Website with your Credit Card Number

For example, www.amazon.com offers this, and it would be desirable anywhere you have a credit card on file. You may also want to think about where you do have credit cards on file and delete them if they are not absolutely necessary to use a site. It may be worth typing that information in over again, especially if it is a site you do not use frequently and may forget that your card information resides there.

Summary

I hope none of you have any trouble from the Equifax situation. Please take this issue seriously and do what you can to protect yourselves. Best of luck!

Chance Meetings with Financial Luminaries

July 31st, 2013

Returning home from a west coast trip, I was amazed to see a famous economist. Who should board our plane other than Dr. Robert Schiller, Yale economist, author, and co-developer of the Case-Schiller Indexes. For more on his many accomplishments, see http://www.econ.yale.edu/~shiller/.

I whispered to my daughter that we had a famous economist on the plane, and despite being almost 13, she seemed duly impressed. I debated whether to approach him, as I have read his work for years. When our suitcases were delivered side by side and we both reached for them, the opportunity came. So I did say hello, asked if he were Dr. Schiller, and he seemed surprised to be recognized. And I felt like a true groupie, saying how helpful his work is for folks like me. But I’m glad I did it.

The next financial person of note I met was Deborah Owens, who is a personal finance guru, author, radio show host and winner of awards for her work in financial literacy. She came to Springfield and gave an inspirational talk on the mindset of those who are successful with their money. She made the audience feel like yes, I can do this. So it was great to meet her as well; she is doing good work. For more on Deborah, see http://www.deborahowens.com/.

Financial Literacy Events in Western Massachusetts

July 31st, 2013

Some local readers may be aware of Baypath College’s financial literacy program called Financial Pathways, which offers a series of speakers who are experts in personal finance. It is a great program that I have taken clients to in the past if they are interested in doing some learning on their own. The talks are interesting, and no matter if you have heard it before, a person can always learn something. I’ve had the pleasure of meeting Mary Pajak, the coordinator of this program, who works tirelessly on this program and other issues concerning financial literacy.

If you are interested in future talks, you need to register at http://www.baypath.edu/NewsandEvents/FinancialPathways.aspx.

This spring’s speaker was Deborah Owens, an author, speaker and radio show host on personal finance issues. If you missed her talk, please bookmark the website and consider signing up to be notified about future sessions. The next one is this fall.

Investment advisor representative of an investment advisory services offered through Garrett Investment Advisors, LLC, a fee-only SEC registered investment advisor. Tel: (910) FEE-ONLY. Kulig Financial Advisors may offer investment advisory services in the state of Massachusetts and other jurisdictions where exempted.